Abstract
The industry’s next leap is not just digital - it’s intelligent. With AI reshaping travel and aviation operations, the airport can deliver smarter journeys, faster decisions and more resilient services.
This session examines how AI is transforming travel and aviation operations. It will explore the impact of intelligent systems on thetraveler experience, operational control, disruption management, and service recovery, while addressing the strategic and technical foundations needed to scale AI responsibly. The discussion will also examine the practical challenges of adoption, including data quality, integration, governance, and trust, and highlight what it takes to move from experimentation to real operational impact.
