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Transforming into a Service Provider - Being more than just a provider of gas, electricity or water

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Event
  • Session
  • Tuesday, 21 May 2019
  • 15:15
  • Duration: 14 mins
  • Publication date: 07 Jun 2019
  • Location: Keynote, NEC
  • Part of event Utility Week 2019

About the session

What does a utility fit for the 21st century look like? This session will address questions around how the utilities are changing and adopting new business models in order to ensure their survival and set the foundations for them to flourish. It will ask how utilities can transition from their 19th century roots and institutionalised in the old way of thinking, to a more dynamic and flexible business.

Keywords:
  • digital
  • digital skills
  • electricity
  • power
  • smart infrastructure
  • smart meter
  • sustainable
  • utilities
  • water

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IT

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Speakers

  • Alyson Edmunds

    Alyson Edmunds

    O2, Head of Digital Innovation

    Alyson is Head of Digital Innovation in the Enterprise team at O2. Her role is to identify where and how new technologies translate into business solutions. In 2018, Alyson was awarded a WeAreTechWomen’s TechWomen100 Award and enjoys inspiring and mentoring STEM. Outside of work Alyson is a mentor for the Young Enterprise charity.Link to find out more about Alyson: https://businessblog.o2.co.uk/meet-the-people-behind-o2-alyson-edmunds/
  • Martin Jackson

    Martin Jackson

    Northumbrian Water, Head of IS Strategy and Enterprise Architecture

    Martin has worked in the?technology industry?for?over?18 years: holding a range of?delivery, strategy and relationship management roles, across the Automotive and Utilities sectors. Martin has been with the?Northumbrian Water?Group for the past 7?years and?is?Head of Strategy and Enterprise Architecture. Martin and his team are responsible for setting the 5?year enterprise technology and digital?systems?strategy,?transformation design authority,?leading on technology?innovation?and the?development of leading edge business?solutions. Martin has a personal?passion for exploring emerging technologies and exploring innovative ways to deliver great business?outcomes?for the benefit of NWG customers. Martin has just completed a?new?digital technology strategy for NWG?which aims to make NWG the most digital water?company in the world;?leveraging digital technologies to run smarter operations, deliver brilliant customer experiences and provide more?intelligent insights across?NWG teams.?
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