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The regulator’s role in upholding fairness - lessons from the water industry

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CPD This content can contribute towards your Continuing Professional Development (CPD) as part of the IET's CPD Monitoring scheme.
Event
  • Session
  • Tuesday, 21 May 2019
  • 10:30
  • Duration: 10 mins
  • Publication date: 11 Jun 2019
  • Location: Customer Solutions, NEC
  • Part of event Utility Week 2019

About the session

Making the market fairer for all customers

What does a fair energy market look like? This session will address questions around market access, transparency, market power, new technologies, pricing strategies and the ability to innovate, rather than just who pays what price for energy. It will ask, how can we transition to a culture of fairness and trust whilst continuing the drive to a low carbon, secure energy system?

Keywords:
  • Ofwat
  • customer
  • cyber security
  • digital
  • electricity
  • pollution
  • power
  • regulation
  • smart infrastructure
  • smart meter
  • supply
  • utilities
  • water
  • water industry
  • water sector

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Speaker

  • JR

    John Russell

    Ofwat, Strategy and Planning, Senior Director

    John Russell is the Senior Director, Strategy and Planning at Ofwat the economic regulator for the water sector in England and Wales. Before that he worked in Shell’s group strategy and business environment teams. Prior to working at Shell John had a long career in the British Civil Service where he was the Chief Operating Officer for Infrastructure UK in HM Treasury. In this role he developed the UK’s first National Infrastructure Plan. He has also had roles as Deputy Director for Growth and Productivity in the Treasury and Head of household energy efficiency policy in the UK Department of Energy and Climate Change.
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