The Power of Energy Data (from smart and non smart meters) to transform customer experience

Event
  • Session
  • 13:25
  • Duration: 15 mins
  • Publication date: 13 Jun 2019
  • Location: Customer Solutions, NEC
  • Part of event Utility Week 2019

About the session

Smart: where now, where next?

With the 2020 deadline just months away, how has the smart meter rollout performed? How many smart meters have actually been installed, and what comes after the rollout? This session will look forward, asking how smart meters are changing customer behaviour, and exploring whether retailers are getting the maximum benefit from the information now available to them?

 

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