Panel Discussion - Engaging the Customer - The View from the Retailer * what will be the impact of smart meters on the UK energy industry and your business? * will smart meters change the relationship beween…
This presentation is a panel discussion in which the following topics are dealt with: engaging the customer - the view from the retailer; the impact of smart meters on the UK energy industry and on businesses; will smart meters change the relationship between you and the user?; opinions on the DECC announcement; ensuring customer loyalty and increasing market competition; and do you feel your concerns are being addressed by DECC?
