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Understanding and Managing Costs Associated with changing Processes and Systems

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Event
  • Session
  • Tuesday, 23 May 2017
  • 14:23 - 14:23
  • Duration: 12 mins
  • Publication date: 06 Jun 2017
  • Location: Customer Solutions Theatre, Hall 12, NEC, Birmingham, United Kingdom
  • Part of event Utility Week 2017

About the session

As utilities face transformative changes to market systems from the introduction of CMA remedies, smart metering, faster switching and the opening of the water market this series of seminars will explore the challenges and opportunities which lie ahead for utility companies seeking to deliver better value and service to customers.

Keywords:
  • ISDN
  • IoT
  • Ofwat
  • SIP
  • broadband
  • connected devices
  • customer
  • data
  • digital
  • electricity
  • ethernet
  • power
  • roaming
  • site search
  • smart
  • smart TV
  • smart infrastructure
  • smart meter
  • smart phones
  • utilities
  • water sector

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IT

Power

Power

Speaker

  • Adam  Metcalfe

    Adam Metcalfe

    PCMG

    Adam has 10 years experience, all of which has been for PCMG conducting cost recovery and optimisation audits. Joining PCMG as a trainee, Adam became a Senior Analyst in less than 2 years. Adam has worked on some of the UK’s biggest Telecoms users on their Private Circuit bills. Adam predominantly analyses BT Private Circuits, BT Openreach and BT Wholesale, and has recovered over £17m in his time at PCMG, and implemented annual savings of approx £1.7m. Adam holds a 1st Class Honours degree in Mathematics from Lancaster University.
smart power grids
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