Event
- Session
- 11:21 - 11:21
- Duration: 13 mins
- Publication date: 11 Jun 2019
- Location: Customer Solutions, NEC
- Part of event Utility Week 2019
About the session
Addressing fuel poverty
Fuel poverty is a fact of life for 2.5 million households across England. Too many people are forced to make unacceptable choices between ‘heating or eating’. The latest phase of the government’s £6bn domestic energy efficiency scheme ECO is being upgraded to refocus on ‘affordable warmth’, targeted at households that officially qualify as fuel poor. In this context how can energy suppliers help the most vulnerable of customers out of fuel poverty?