About the session
Chair: Jonathan Murray, policy and operations director, Low Carbon Vehicle Partnership
The long anticipated price cap came into effect on 1st January 2019 – a historic market intervention, initially capping typical standard variable tariffs for dual-fuel customers at £1,137. How have energy companies fared and how have customers responded in the first six months – what have been the impacts, challenges and unintended consequences; what has it done for customer engagement and switching; and has it tackled the market issues it was created to address?
