Event
- Session
- 15:23 - 15:23
- Duration: 13 mins
- Publication date: 07 Jun 2017
- Location: Customer Solutions Theatre, Hall 12, NEC, Birmingham, United Kingdom
- Part of event Utility Week 2017
About the session
Topics for discussion:
- We must take a more strategic approach
- Ofgem is planning interventions
- Do they go far enough?
- How could we move forward.
As utilities face transformative changes to market systems from the introduction of CMA remedies, smart metering, faster switching and the opening of the water market this series of seminars will explore the challenges and opportunities which lie ahead for utility companies seeking to deliver better value and service to customers.