Event
- Session
- 14:18 - 14:18
- Duration: 18 mins
- Publication date: 03 Jun 2016
- Location: Electricity theatre, Hall 12, NEC, Birmingham, United Kingdom
- Part of event Utility Week Live
About the session
This seminar will explore the latest thinking and best practice in customer service and the development of sound customer relationships. It will explore innovative ways to build trust and boost customer engagement and satisfaction.