Providing a good experience for customers and delivering value

Session
Tuesday, 17 May 2016
16:17 - 16:17
Duration: 17 mins
Publication date: 02 Jun 2016
Location: Electricity theatre, Hall 12, NEC, Birmingham, United Kingdom
Part of event Utility Week Live

About the session

The UK energy industry has four years to install more than 30 million domestic smart meters, in one of the biggest government-mandated infrastructure programmes of a generation. The mass rollout has been delayed several times, and is now due to officially begin in April 2016. This seminar will explore the operational challenges for delivery of the programme.

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Power

Transport

Speakers

Dr Jon

E.ON, UK Head of Smart Hub

Jon has 8 years’ experience in the utility industry at E.ON and is responsible for achieving E.ON’s Smart metering obligations. Before Smart he successfully delivered targets for E.ON’s energy efficiency obligations (CERT, CESP, ECO). Prior to the utility industry, Jon’s experience included Capital One and Boots PLC where he delivered a range of new product and service propositions.
Dr Jon Kirby

E.ON, UK Head of Smart Hub

Jon has 8 years’ experience in the utility industry at E.ON and is responsible for achieving E.ON’s Smart metering obligations. Before Smart he successfully delivered targets for E.ON’s energy efficiency obligations (CERT, CESP, ECO). Prior to the utility industry, Jon’s experience included Capital One and Boots PLC where he delivered a range of new product and service propositions.

About the session

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