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Event
  • Session
  • Wednesday, 22 May 2019
  • 12:22 - 12:22
  • Duration: 16 mins
  • Publication date: 13 Jun 2019
  • Location: Customer Solutions, NEC
  • Part of event Utility Week 2019

About the session

Smart: Where Now, Where Next?

With the 2020 deadline just months away, how has the smart meter rollout performed? How many smart meters have actually been installed, and what comes after the rollout? This session will look forward, asking how smart meters are changing customer behaviour, and exploring whether retailers are getting the maximum benefit from the information now available to them?

 

Keywords:
  • GDPR
  • affordability
  • cyber security
  • digital
  • electricity
  • energy
  • energy suppliers
  • home device
  • low carbon
  • power
  • smart electricity meter
  • smart gas meter
  • smart infrastructure
  • smart meter
  • utilities

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Speaker

  • Fabienne Dischamps

    Fabienne Dischamps

    DCC, Chief Strategy and Product Management Officer

    Fabienne joined Smart DCC in March 2018 from Government’s Department for Digital Culture Media and Sport where she was the senior civil servant in charge of security and resilience of the telecoms industry.Prior to this she held senior executive roles in BT, France Telecom (now Orange) and a telecoms start-up on wholesale telecoms capacity trading called Band-X. She has more than 26 years experience in both strategy and operational roles, with strong team leadership, analytical and delivery skills. She worked at CXO level in product management, strategy, customer service and product development.A few years ago she also took a two year career break to teach Maths in west London secondary schools. In her spare time, she likes spending time with her family, playing sports, dancing and DIY.
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