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Investigating the rail communters' experience: The Instrumented Passenger Project

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Event
  • Session
  • Tuesday, 16 May 2017
  • 13:16 - 13:16
  • Duration: 20 mins
  • Publication date: 16 Jun 2017
  • Location: Watson Watt, Savoy Place, London, United Kingdom
  • Part of event Behavioural Psychology in Transport

About the session

This free-to-attend seminar, jointly organised with ITS UK, will introduce Behavioural Psychology and Behavioural Insights (“nudge”), and indicate the potentially huge scope for applying them in Transport. It will explain how they have been applied in real situations, using a people-centred approach, indicating how technological advances will change the way we travel.

Topics addressed in this presentation include:

- Introduction: aims, methods

- Key finding from the 41 interviews

- Key findings from the quantitive analysis

- Suggestions for change

- Limitations, issues and comment

 

Keywords:
  • Southeastern Rail
  • Wi-Fi
  • behavioural science
  • brain
  • carriages
  • choice
  • choices
  • comfort
  • communications
  • decision
  • decision making
  • emotions
  • evolution
  • human behaviour
  • humans
  • information
  • journey
  • marketing
  • online
  • overcrowding
  • passenger
  • passengers
  • perception
  • personal space
  • positive
  • positivity
  • prospect theory
  • psychological
  • psychology
  • queue
  • reward
  • rewards
  • rush hour
  • technology
  • ticket
  • transport
  • travel
  • value
  • website

Channels

Communities

Communities

Transport

Transport

Speaker

  • JH

    Dr Joan Harvey

    Newcastle University, Senior Lecture

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