About the session
As utilities face transformative changes to market systems from the introduction of CMA remedies, smart metering, faster switching and the opening of the water market this series of seminars will explore the challenges and opportunities which lie ahead for utility companies seeking to deliver better value and service to customers.
With the cost to customers of an uncompetitive market standing at £1.4 billion the CMA as remedies (published in their final report on 24th June 2016) seek to shake up competition and increase consumer engagement. This seminar will explore suppliers' perspectives on the remedies.
