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Evolving for customers: meeting the challenges of a changing sector

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Event
  • Session
  • Wednesday, 24 May 2017
  • 10:24 - 10:24
  • Duration: 17 mins
  • Publication date: 05 Jun 2017
  • Location: Keynote theatre, Hall 12, NEC, Birmingham, United Kingdom
  • Part of event Utility Week 2017

About the session

Keynote Theatre

Driving Transformation & Flexibility in the Utility Sector

Digital disruption and changing consumer demands mean that transformation and flexibility are critical to utilities’ long-term success.

This paid-for annual two-day conference brings together forward-thinking leaders both inside and outside of the sector to explore new models of thinking and operating in a rapidly changing environment.

Keynote Conference 2017 (which takes place within Utility Week Live - ticket upgrade required) brings together forward-thinking leaders both inside and outside of the sector to explore new models of leadership and business strategies that are now needed to match the a rapidly changing environment.

Gain first-hand insight into how utility leaders are re-thinking their strategies to meet long-term challenges

Hear the latest updates on the progress of the smart meter rollout and lessons learnt from retail market opening in the water sector

Discuss the opportunities and threats of smart infrastructure and its impact on cyber security

Explore how utilities can apply learnings from the telecoms sector to capitalise on new business models

Find out what Brexit means for utilities going forward

Keywords:
  • connected homes
  • digital
  • electric vehicle
  • electricity
  • energy
  • power
  • smart
  • smart infrastructure
  • smart meter
  • utilities

Channels

Sectors

Sectors

Affiliates

Affiliates

Power

Power

Transport

Transport

Speaker

  • David Walter

    David Walter

    SSE, Director of home services and propositions

    David is a highly experienced commercial leader with extensive experience in the energy sector, as well as in the financial services and home services markets. He has been with SSE for the last three years and currently has responsibility for a varied portfolio, including leading SSE Retail’s Customer Propositions team. David is also responsible for running the Home Services and Phone and Broadband business units. Previously, David spent ten years at Centrica leading on energy pricing and propositions as a Commercial Director and running the Dyno-Rod business. In his spare time, David serves as a Trustee for the charity ‘Young Enterprise'.
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