About the session
Agenda:
- Issue and Challenge
- Organ isation and Systems
- The Detailed Level specification Stage
- Initial CSS Design Assmptions
- Changing Customer Perception
As utilities face transformative changes to market systems from the introduction of CMA remedies, smart metering, faster switching and the opening of the water market this series of seminars will explore the challenges and opportunities which lie ahead for utility companies seeking to deliver better value and service to customers.
