Abstract
The retail energy market is undergoing far-reaching change. To help the market evolve, compete and innovate, regulation needs to support the development of new entrants and business models while maintaining protection for consumers and satisfying political concerns.
Answering this need, Ofgem has committed itself to the development of a new, principles-based approach to regulation, as well as promising to consider the potential decline of the “supplier hub”, and the introduction of “Innovation Link” to advise innovators on the regulatory impacts of their business proposition.
What does this shift mean for market incumbents, incoming disruptors and customers? And is it delivering fast enough for the most ambitious innovators?
