

| The minimum browser requirements needed to access the Research Channel are: | |||
| • | Netscape 5 and above or | ||
| • | Microsoft Internet Explorer 5 and above or | ||
| • | Opera 7 and above | ||
| You will also need to have one of the following media players installed on your system: | |||
| • | RealOne version 9 or above, available free via the Real Networks download site: http://uk.real.com/player/ | ||
| • | Microsoft Windows Media Player version 9 or above, available free from http://www.microsoft.com/windows/windowsmedia/default.aspx | ||
| In Microsoft Internet Explorer: | |||
| • | Click on Tools, and then choose Internet Options | ||
| • | Click the General tab | ||
| • | Click the Delete Files button | ||
| • | On the Delete Files dialogue box click the OK button. Selecting "Delete all offline content" is optional | ||
| • | To close the Internet Options box, click OK (it may take a minute or more to clear the cache) | ||
| To clear your browser cache on a Mac: In Firefox: | |||
| • | Choose Preferences from the Firefox menu, and then select the privacy icon | ||
| • | Click the Clear button within the Cache section | ||
| • | Click OK to exit. | ||
| See the following help pages for more advice. | |||
| • | RealPlayer - http://service.real.com/realplayer | ||
| • | Windows Media Player - http://www.microsoft.com/windows/windowsmedia/default.mspx | ||
